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Privacy policy

Data Controller

Tisti Confectionery & Tea Room
Corso Moneta, 51/53
28845 Domodossola – VB

Holder’s email address: info@tistipasticceria.it

For any clarification, information,
Exercise of the rights listed in this policy,
contact the owner at the following email: info@tistipasticceria.it

Definitions and legal references
Personal Data (or Data)

Personal data is any information that, directly or indirectly, including in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.
Usage Data

This is the information collected automatically through this Web Site (including by third party applications integrated into this Web Site), including: the IP addresses or domain names of the computers used by the User who connects with this Web Site, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc..) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the User’s operating system and computer environment.

User

The individual using this Web Site who, except where otherwise specified, coincides with the Data Subject.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Controller, as set forth in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data and the means adopted, including the security measures relating to the operation and use of this Web Site. The Data Controller, unless otherwise specified, is the owner of this Web Site.

This Web Site (or this Application)

The hardware or software tool by which Users’ Personal Data are collected and processed.
Service

The Service provided by this Web Site as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union in this document is understood to extend to all current member states of the European Union and the European Economic Area.
Cookie

Small portion of data stored within the User’s device.

Legal references

This privacy policy is prepared based on multiple legislative orders, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy covers this Web Site only.

Types of Data Collected

Among the Personal Data collected by this Web Site, either independently or through third parties, are: Cookies, Usage Data, first name, last name, email, username, and website.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informational texts displayed before the data is collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Web Site.

Unless otherwise specified, all Data requested by this Web Site is mandatory. If the User refuses to disclose them, it may be impossible for this Web Site to provide the Service.

In cases where this Web Site indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.

Users who are in doubt about which Data are mandatory are encouraged to contact the Data Controller.

Any use of Cookies – or other tracking tools – by this Website or the owners of third party services used by this Website, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the additional purposes described herein and in the Cookie Policy, if available.

The User assumes responsibility for third party Personal Data obtained, published or shared through this Web Site and warrants that he or she has the right to communicate or disseminate it, releasing the Owner from any liability to third parties.
Method and place of processing of collected Data

Mode of treatment

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out by means of computer and/or telematic tools, with organizational methods and logic strictly related to the indicated purposes. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Web Site (administrative, sales, marketing, legal, system administrators personnel) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller may have access to the Data. An up-to-date list of Data Processors can always be obtained from the Data Controller.

Legal basis for processing

The Owner processes Personal Data related to the User if one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: In some jurisdictions, the Data Controller may be authorized to process Personal Data without the need for the User’s consent or another of the legal bases specified below, as long as the User does not object (“opt-out”) to such processing. However, this does not apply if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
processing is necessary to fulfill a legal obligation to which the Controller is subject;
the processing is necessary for the performance of a task of public interest or the exercise of public authority vested in the Controller;
processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.
Location

The Data are processed at the Holder’s operational offices and at any other location where the parties involved in the processing are located. For more information, contact the Holder.

The User’s Personal Data may be transferred to a country other than the country in which the User is located. To obtain more information about the location of processing, the User may refer to the section on Personal Data Processing Details.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or formed by two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.

Should any of the transfers just described take place, the User may refer to the respective sections of this document or request information from the Owner by contacting him at the contact details given at the beginning.
Retention period

Data are processed and kept for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.
Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until that interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When processing is based on the User’s consent, the Data Controller may keep the Personal Data longer until that consent is revoked. In addition, the Data Controller may be required to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, upon the expiration of this period, the right of access, deletion, rectification and the right to Data portability can no longer be exercised.
Purposes of the Processing of Collected Data

User Data is collected to enable the Owner to provide its Services, as well as for the following purposes: Statistics, Contacting the User, Commenting on Content, Viewing Content from External Platforms, Interaction with Social Networks and External Platforms, Protection from SPAM, Management of User Databases and Interaction with Live Chat Platforms.

To obtain further detailed information on the purposes of processing and the Personal Data concretely relevant for each purpose, the User may refer to the relevant sections of this document.

Details of the processing of Personal Data

Personal Data are collected for the following purposes and using the following services:
Content commentary

Comment services allow Users to make and publish their own comments regarding the content of this Web Site.
Users, depending on the settings decided by the Owner, can also leave the comment anonymously. In case among the Personal Data released by the User is email, it could be used to send notifications of comments regarding the same content. Users are responsible for the content of their comments.
In the event that a commenting service provided by third parties is installed, it is possible that, even if Users do not use the commenting service, it will collect traffic data related to the pages where the commenting service is installed.
Directly Managed Comment System (This Web Site)

This Web Site has its own content commenting system.

Personal Data Collected: last name, email, first name, website, and username.

Contact User
Contact Form (This Website)

The User, by filling out the contact form with their Data, consents to their use to respond to requests for information, quotes, or any other nature indicated by the header of the form.

Personal Data Collected: last name, email, and first name.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to track User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses Personal Data, collected anonymously on this website, for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use Personally Identifiable Information, collected anonymously on this site, to contextualize and personalize ads in its ad network.

Personal Data Collected: Cookies and Usage Data.

Place of processing: USA – Privacy Policy – Opt Out.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Web Site and interact with them.
In case such a service is installed, it is possible that, even in case Users do not use the service, it will collect traffic data related to the pages where it is installed.
Google Fonts (Google Inc.)

Google Fonts is a font style display service operated by Google Inc. which allows this Web Site to integrate such content within its pages.

Personal Data Collected: Usage Data and various types of Data as specified by the service’s privacy policy.

Place of processing: USA – Privacy Policy.

User Rights

Users may exercise certain rights with respect to the Data processed by the Data Controller.

In particular, the User has the right to:

Revoke consent at any time. The User may revoke the previously expressed consent to the processing of his or her Personal Data.
Object to the processing of their Data. Users may object to the processing of their Data when it is done on a legal basis other than consent. Further details on the right to object are given in the section below.
access their Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing, and to receive a copy of the processed Data.
Verify and request rectification. The User can check the accuracy of their Data and request that it be updated or corrected.
Obtain restriction of processing. When certain conditions are met, the User may request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than its preservation.
Obtain the deletion or removal of their Personal Data. When certain conditions are met, the User may request the deletion of their Data by the Data Controller.
receive their Data or have it transferred to another owner. You have the right to receive your Data in a structured, commonly used, machine-readable format and, where technically feasible, to have it transferred unimpeded to another data controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User’s consent, a contract to which the User is a party, or contractual measures related thereto.
Propose complaint. The User may file a complaint with the relevant data protection supervisory authority or take legal action.

How to exercise rights

To exercise the User’s rights, Users may address a request to the contact details of the Owner set out in this document. Requests are filed free of charge and processed by the Holder as quickly as possible, in any case within one month.

More information about the treatment

Litigation defense

The User’s Personal Data may be used by the Owner in legal proceedings or in the preparatory stages to its possible establishment for the defense against abuse in the use of this Web Site or related Services by the User.

The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.
Specific disclosures

Upon the User’s request, in addition to the information contained in this privacy policy, this Web Site may provide the User with additional and contextual disclosures regarding specific Services, or the collection and processing of Personal Data.
System logs and maintenance

For operation and maintenance purposes, this Web Site and any third-party services it uses may collect System Logs, which are files that record interactions and may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page. Therefore, please consult this page regularly, taking as reference the date of last modification indicated at the bottom. If you do not accept the changes made to this privacy policy, you must cease using this Web Site and may request the Data Controller to remove your Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected up to that point.

Last modified April 12, 2023.

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